Google Analytics 4: a new way to measure

30/03/2021
  • We should not forget that Google Analytics 4 is here to stay. We are going to explain what it is and why you should migrate today rather than tomorrow.

  • We are facing a significant change with many implications for measuring marketing actions and especially SEO, since we do not have many more reliable tools regarding the volume of organic traffic.

    For some reason, it seems that it is not being given the relevance it really has. But the truth is that there is no going back, and not changing it has serious implications on the web analytics of your eCommerce or web project of any kind.
  • What is Google Analytics 4?

  • The name leaves no room for doubt: this is the fourth version of Google's analytics platform. It is now much more advanced and intelligent compared to Universal Analytics, its predecessor, which has less and less time left.

    In fact, Google Analytics 4 is not 100% new, as it is the evolution of a type of property that existed before: the so-called web+app.

    This combination of multi-channel and multi-platform measurement is precisely the basis of the new philosophy that Google has adopted.  They are the first to realize that users browse indistinctly by app or web, but also complementary, with both helping each other to achieve conversion.
  • Thanks to GA4, the focus is on users rather than sessions and visits. Although this obviously represents an improvement in the quality of the analysis, in a way it also means redefining the KPIs to adapt to the new reality and reimplement them.
  • Migrate from Universal Analytics to Google Analytics 4

  • Normally, when we talk about executing a migration, we all think of something complex and with technical implications. Indeed, this is true in this case.

    Although it is technically simple because it only involves adding one code, you must be prepared for what will happen to the data afterwards. Google Analytics and Universal Analytics are very different from each other in the basics: they do not collect data in the same way. We now move to an event-driven data model that does not distinguish between hit types.
  • This, for practical purposes, means that GA4 is not "backwards compatible" with the previous version, so with the change you will lose the history.
  • Why changing my web analytics?

  • I could give you several reasons (and I will), but the most important one is that it is not an option. From now on, all properties created will always be under this version and, in the near future, there will be no choice: all Google Analytics accounts will move to version 4.

    I am sure you are wondering right now how to migrate data as well. Bad news: you cannot. For this reason alone it makes sense to move now and start creating history before there is no other choice.

    Objectively this is a problem, I agree, but you have to focus on the good side, which is also there. With Analytics 4 you will get important advantages, such as:

    • Goodbye to sampling: Google Analytics was not able to show us 100% accurate information, it simply took a sample of the data and made a projection. In fact, it was capable, but it kept it for its paying customers but, finally, this is history and we can all enjoy this information.
    • Multi-platform tracking capability: this means that it will be much more efficient and accurate thanks to what it has come to call "identity spaces". It recognizes the customer and tracks them through the different touchpoints; it is even able to do this between different devices; so, for example, if a customer adds a product to the shopping cart on a mobile phone and then does it again on the computer, it will only be measured as one event and not two.
    • Revamped reporting: Google Analytics has not changed in a major way for a long time. In addition to the data it provides, other types of reports and displays were starting to become necessary, and these are coming with Analytics 4.
    • Machine learning: machine learning becomes one of the bases of this new version. It is now able to anticipate customer actions, generate alerts and even predictive metrics based on the data it stores. It can project some things, such as purchase probability, abandonment probability or even potential revenue. 
    This is what is coming in terms of web analytics and, as I said at the beginning, it makes no sense to let it go because all those who want to continue to have appropiate control of their projects will have to adapt.
  • Have you already moved to Google Analytics 4 or are you still using Universal Analytics?

  • Images| Unsplash.

Jordi Ordóñez


Jordi Ordóñez is an eCommerce and SEO consultant with more than 16 years of experience in online projects. He has advised clients such as Castañer, Textura, Acumbamail, Kartox or Casa Ametller. Write in the official blog of Prestashop, BrainSINS, Marketing4ecommerce, Photography eCommerce, Socialancer, eCommerce-news.es and SEMRush among others. He is an editor on the Oleoshop blog.

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