How to set a pricing policy for your eCommerce

02/07/2018
  • Do you set your prices based on your costs or the market? We are going to tell you how to set a pricing policy for your eCommerce.

  • Many times setting a pricing policy for your eCommerce seems a simple task... but it becomes a real headache. Is there enough margin? Am I within market price? Should I raise or lower it? Let's shed some light on the subject with the hope that this post is helpful for you. 
  • The importance of pricing

  • This goes beyond the evidence which leads us to think that an ill-defined pricing policy can compromise the viability of a project, okay, that is very clear. Maybe, you did not think about the power it has as a sales pitch. 

    Let us not deceive ourselves: one of the strongest factors for the user when deciding on the online purchase is price. Of course, there are other aspects such as convenience, reviews (social proof)...but price is what comes first. 

    That is why since years, we have lived surrounded by platforms that are exclusively dedicated to compare products and services such as Next Tag or Price Grabber. Even many eCommerce add their own internal tools (marketplaces like Amazon display it directly in their Buy Box, to the right and under the highlighted purchase button). 
  • The impact of price is very prominent through the different phases of Customer Journey, but obviously it is in the phase of consideration where it is more influential. This is the prelude to purchase. So, you have to work this aspect carefully. 
  • How to set the pricing policy

  • Behind an absolutely strategic decision, a research of product, market, competition, operating costs, production,logistics, acquisition, market segmentation is essential... Doing it well is not easy, but it is worth every minute you spend on it. 

    The first thing you should think about is what criteria you will use to define the pricing policy, because there are more than one way of doing so. 
  • #1 - Cost-based pricing

  • It is the most basic and, to some extent, the most logical. You simply have to know how much the costs involving that product are (all the associated costs) and set the margin you want to get to that amount. 
  • The more accurate you allocate costs, the better things will go later, think of each and every one:

    • Production price or acquisition price per unit. 
    • Costs of storage (of products)
    • What you have to invest in logistics
    • Taxes and fees associated with the activity. 
    • Human resources
    • Properties such as offices and warehouses. 
    • Hosting, web design (in Oleoshop we help you make your investment profitable when creating your eCommerce). 
    • Cost of acquisition what is the CPA of the campaigns involving that product? 

    Now you can already think about the margin you wish obtain. The lower costs are, the more options you will have.

     Although also influences supply, demand, competition and brand positioning. In this case, I do not mean organic positioning but strategic in the client´s eyes. Do we transmit exclusivity? Do we have a good price-quality relationship? Do we have an exclusive benefit? As you can imagine, a buyer of organic products is more sensitive to quality, therefore, he will be willing to pay a little more for a product that fits his needs.
  • #2 – Market-based pricing

  • It is a different and a bit more aggressive approach. When we talked about a strategy based on the cost we already mentioned  market. You cannot ignore this variable because you are in real trouble. When you define your eCommerce pricing policy from the point of view of the market, you will be taking decisions focusing on what is happening with other eCommerce. 

    First, carry out an exhaustive study of competitors´prices and see where you are, are above them? You may have to do some numbers to see if you can be a little more competitive. Are you below? Congratulations, you can raise the price! Each conversion will bring you a greater margin and you will still be below market price if you do it in a progressive and constant way. 

    If this is your idea to define an ideal pricing strategy, you can opt to do it manually by checking the main competitors and the product in order to complete a spreadsheet. This work is quite tedious, that never ends because prices are quite dynamic and move depending on many variables that you cannot control. 

    The alternative is to use a software like Mindterest. These solutions are solutions are not cheap, but they have a great weight in terms of strategy. You are not only up to date with changes in prices of monitored products, but it also spies on your competitors in terms of their promotions  or stock levels (imagine it si Christmas time, your main competitors have a stock out and they run out of that so wished doll, if you have enough stock then you can improve your revenue a bit). 
  • This also opens up the door to dynamic repricing. Imagine that you define a maximum and a minimum price up to which you you are ready to arrive, in that case you can always guarantee a competitive price and a margin within the bracket you consider optimal. For this, you can find systems like Boardfy which works in real time providing you an almost immediate reaction ability. 
  • How do you set the prices of your online store? Tell us about your professional tricks!

  • Images | Fotolia, Unsplash and linked marks. 

Laia Ordoñez


Laia Ordóñez is a copywriting & eCommerce content marketing expert. She is Content & Marketing Manager at DueHome, a copywriting & content independent advisor, and Oleoshop's blog's editor-in-chief.

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